FAQ

No two renovation projects are identical. In order to figure out the cost of your window or door replacement project, we will need to fully understand your wants and needs. Set up a no-obligation, in-home consultation and we’ll be able to provide you with a free quote during your consultation. A Pella® design specialist will work alongside you to visualize your project, pick high-quality products and get measurements for your replacements.

In addition to creating high-quality products in various styles, we also have payment and finance options to help make your replacement project affordable.

It’s our mission to make certain that we answer every one of your questions about windows and doors from Pella of San Antonio. We’ll review all the features and possibilities available to you, including material choices and energy-efficient possibilities. To be certain we can cover everything, we recommend you plan for about two hours for your consultation meeting.

Your in-home consultation is critical to ensuring your contentment with your window and door replacement. It will help you choose the perfect windows or doors for your San Antonio-area home and your budget. It’s best to set up your complimentary, in-home consultation when each of the decision-makers are able to be present. Our Pella® expert designer will work through a number of typical questions like:

  • Which materials (vinyl, wood or fiberglass) are right for your San Antonio-area home?
  • Which functional features are right for your windows or doors?
  • What level of energy efficiency is best for your home?
  • Which colors do you desire?

Correctly quoting your replacement windows or entry door project depends upon the information we get throughout the in-home consultation. You can read more about in-home consultations here.

Installations of replacement windows and doors from Pella of San Antonio are led by a Pella® Expert InstallerSM. Under his or her guidance, Pella-certified installers will work to install your windows or doors. They must go through an in-depth set of training courses to ensure your windows and doors are appropriately installed and match Pella’s warranty criteria. You can learn more about your simple, no-guess installation day here.

Before they can be hired, Pella makes installers to pass a drug test and background check. Our installers are totally protected by liability and workers compensation insurance. Beyond Pella product warranties, your installation is also covered for 10 years under the installation limited warranty and service agreement.

Pella® products meet or exceed ENERGY STAR®-certification in all 50 states and the majority of Canada. How will this affect you? Not only could you recognize a reduction in your heating and cooling costs, but you will help reduce your environmental impact.

The advantage of Pella® vinyl windows is that you will not have to paint them. They come in a variety of colors, so you’ll find a color that accompanies your home. We do not recommend painting your vinyl products; this will invalidate your warranty.

Pella of San Antonio provides services and support that bigger stores aren’t able to. Our expert staff has skill in selling, installing and servicing Pella® windows and doors. You’ll have a specific Pella sales team, including a project manager, local service technicians and quality installers. We normally use the term “single-source accountability.” All you have to do is get in touch with our office, your sales representative or your project manager with any questions or concerns you have, and we will get to work resolving the issue.

There are a variety of reasons why San Antonio-area people go with Pella of San Antonio for their replacement window and door needs. Our success is built on customer satisfaction, not stock prices. All of our high-quality windows and doors are made with care and serviced by Pella’s top-of-the-line Direct Sales Network. Unlike other organizations who sell exclusively through third-party channels, Pella of San Antonio has a dedicated window and entry door showroom. This unique way of doing business gives you a customized experience with the help of a local Pella®-certified team. Whether you are looking for the beauty of wood, the strength of fiberglass or the reduced maintenance of vinyl—Pella of San Antonio has a superior-quality, energy-efficient and sturdy solution.

Live Chat
I can help with your window or door replacement questions.